Since the site is new here in the KMC area, you may wonder what my limits are and what all I can and can't do. There are some things I can't do, and there may be times where I am unable to fix your system. If this is the case, I will explain to you why and try my best to provide you with the information for you to make the best decision on how to proceed with either fixing the system with the manufacturer or replacing the device. So far this has not been the case on any of the systems I have worked on. I have repaired a home wireless network, repaired a few cable modem network connections, replaced an hard drive in a HP netbook computer and repaired the fan, replaced a LCD screen in a Sony Laptop, and helped solve numerous software issues over the phone or via remote access to computer. And for those of you that are good with technology, but sometimes need a hand, I can help provide info you need so that you can solve the problem or issue yourself. Now that you see all that I can do, why would you pay someone else to even look at your computer when I can do it for free? So give me a chance to help you out. Use the support forum here on the site to post your issue, or contact me directly with your issues. You can find my contact info on the contact us page of this site. So there's no excuse now for you to get your tech problems fixed. I'm here to help you.